Care Plans

Protection and Maintenance for Your Website

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Managed Hosting + Site Maintenance + In-depth Site Support

White Glove Services

Total Care for your website - from hosting to maintenance and superior support - we care for your website like it was our own.
  • We provide super fast website hosting built with the latest technologies.
  • We keep your website up to date with the latest plugin, theme and core WordPress updates.
  • You get peace of mind knowing we are there to help, from simple email questions to solving tricky plugin conflicts.
white glove service

Core Care

$119 / month

Superfast SSD Website Hosting
Select Time^: 1 hr included
Site Updates: Bi-Weekly
Secure Daily Offsite Backups
Update Issue Solving (2 hours included)
Active Malware Scanning
24/7 Uptime Monitoring
5 Email Addresses Included
Sign Up with Core Care

Core Care Plus

$219 / month

ALL Core Care Features
Select Time^: 2 hrs included
Site Updates: Weekly
Emergency Site Restore
Membership Site Support
eCommerce Store Support
Site Restored After Issue ($75)
Security Breach Recovery ($450)
Sign Up with Core Care Plus

Total Care Pro

$699 / month

ALL Core Care Plus Features
Select Time^: 4 hrs included
Update Issue Solving (30 mins included)
Monthly Business Coaching
Select Time Rollover 30 Days
Zero Day Coverage
4 Hour Response Time
Sign Up with Total Care Pro
Site Restored After Issue ($75)

Care Features

Website Hosting

Premium hosting on superfast SSD servers optimized for WordPress.

"Select Time"

Personal support time for you and your website to solve any issues.

Daily Backups

Daily, offsite backups in case you ever need them.

Analytics

See how many visitors you have to your site and study how they use your site.

Site Updates

We manage all core, plugin and theme updates. If anything breaks, we fix it.

SSL Encrypted

Get https:// in front of your website and be confident your site is secure.

Uptime Monitoring

Your website is actively monitored for outages so our team can get any issues resolved fast.

Malware Scanning

With active malware scanning your website will be guarded 24x7 for malware threats.

Emergency Site Restore

Need your website restored fast? We'll restore your website within 3 hrs after receiving your priority support request.

Memberships

Complete expert support for membership & subscription programs.

eCommerce

Complete expert support for Woo Commerce, Easy Digital Downloads, ECWid, SAMcart and ThriveCart.

Zero Day Coverage

Your website will be patched immediately upon any zero day exploits being discovered or reported.
^ Select Time includes basic content updates, strategy consultations, tactics, and basic new functionality installs. If your request will take more than the allotted time, we will let you know in advance so we can present options.

Frequently Asked Questions

How do I get support if I need help?

Once you enroll with your website Care plan, you'll be given access to our support desk where you can email us any time. Phone and Skype support is only available via pre-arranged agreement as deemed necessary by Support. Mobile sms text support is never available.

What hours are support available (service level agreement)?

Support Hours:
Our support desk is open M-F from 9am to 5pm.

Support Requests:
You can submit a new support request at any time, 24 x 7 x 365.

Service Levels:
One of our support team will respond to your request within 48 business hours

Does unused Select Time roll over?

In order to allow all of our support clients a fair opportunity to receive support, any unused portion of Select Time does not roll over to the following month.

Can I have an ecommerce solution under the Core Care plan?

Yes! You can have ecommerce under our Core Care plan, however, any specific ecommerce support will be billed at our currently hourly development rate for Care plan customers.

Can I have a membership solution under the Core Care plan?

Unfortunately no. With the added complexities of membership solutions, we can only offer membership support for care plans at Core care Plus and above.
Our clients love how we help them

Testimonials

“They absolutely blew my mind! I get compliments everyday about my new site design. My conversions are through the roof.”

Jonathan Green

ServeNoMaster.com
custom website design

“They pushed me in ways I wasn't expecting...Now I can see it was the right way to operate. Steve and Karen are honesty, integrity and professionalism at its best. I highly recommend them!”

David Ralph

JoinUpDots.com
custom website design

Are You Ready for

Better Results?

Talk to one of our expert consultants to discuss how we can help solve your business challenges and help you get better results.
Get Your Free Consultation
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