Premium hosting on superfast SSD servers optimized for WordPress.
"Select Time"
Personal support time for you and your website to solve any issues.
Daily Backups
Daily, offsite backups in case you ever need them.
Analytics
See how many visitors you have to your site and study how they use your site.
Site Updates
We manage all core, plugin and theme updates. If anything breaks, we fix it.
SSL Encrypted
Get https:// in front of your website and be confident your site is secure.
Uptime Monitoring
Your website is actively monitored for outages so our team can get any issues resolved fast.
Malware Scanning
With active malware scanning your website will be guarded 24x7 for malware threats.
Emergency Site Restore
Need your website restored fast? We'll restore your website within 3 hrs after receiving your priority support request.
Memberships
Complete expert support for membership & subscription programs.
eCommerce
Complete expert support for Woo Commerce, Easy Digital Downloads, ECWid, SAMcart and ThriveCart.
Zero Day Coverage
Your website will be patched immediately upon any zero day exploits being discovered or reported.
^ Select Time includes basic content updates, strategy consultations, tactics, and basic new functionality installs. If your request will take more than the allotted time, we will let you know in advance so we can present options.
Frequently Asked Questions
How do I get support if I need help?
Once you enroll with your website Care plan, you'll be given access to our support desk where you can email us any time. Phone and Skype support is only available via pre-arranged agreement as deemed necessary by Support. Mobile sms text support is never available.
What hours are support available (service level agreement)?
Support Hours: Our support desk is open M-F from 9am to 5pm.
Support Requests: You can submit a new support request at any time, 24 x 7 x 365.
Service Levels: One of our support team will respond to your request within 48 business hours
Does unused Select Time roll over?
In order to allow all of our support clients a fair opportunity to receive support, any unused portion of Select Time does not roll over to the following month.
Can I have an ecommerce solution under the Core Care plan?
Yes! You can have ecommerce under our Core Care plan, however, any specific ecommerce support will be billed at our currently hourly development rate for Care plan customers.
Can I have a membership solution under the Core Care plan?
Unfortunately no. With the added complexities of membership solutions, we can only offer membership support for care plans at Core care Plus and above.
Our clients love how we help them
Testimonials
“They absolutely blew my mind! I get compliments everyday about my new site design. My conversions are through the roof.”
Jonathan Green
ServeNoMaster.com
custom website design
“They pushed me in ways I wasn't expecting...Now I can see it was the right way to operate. Steve and Karen are honesty, integrity and professionalism at its best. I highly recommend them!”
David Ralph
JoinUpDots.com
custom website design
Are You Ready for
Better Results?
Talk to one of our expert consultants to discuss how we can help solve your business challenges and help you get better results.
